BOBBI · HELP & POLICIES
Your account, your choice
Last updated October 17, 2026
You can export your account records and request account deletion in Bobbi’s Account menu or on your account page.
Before you delete
- Export account data if you want a copy of your account and credit history.
- Save any generated pictures you want to keep to your device.
- Cancel your Apple subscription separately if you no longer want it to renew.
Request deletion
Sign in to the account you want to delete. Open Account → Delete account and review the confirmation. Bobbi may ask you to authenticate again with Apple or Google before accepting the request. If deletion is temporarily unavailable, try again or contact support.
What happens next
Your personal service records and cached generated images are removed. Cleanup at account and subscription providers can take longer if a provider is unavailable; Bobbi retries it. Limited account and receipt fingerprints remain to prevent replay of deleted accounts or purchases.
Your local projects, exported machine files and artwork saved on your devices remain there. Deleting the account does not erase those files and does not cancel an Apple subscription. Any connected sign-in methods belong to the same account; deletion is not just disconnecting one provider.
For help, contact support@bobbistudio.com. We may need to verify ownership. Never send your password.